About Made to Order
Most Idyllwilde items are cut and sewn in small batches, and many are made to order, and may take 1-10 business days to process and ship. Please email us if you would like to know if an item is in stock and ready to ship: info@idyllwilde.co
Shipments are made on Mondays and Thursdays each week.
Shipping
USPS Priority Flat Rate $10.00 shipping for all domestic orders
USPS Express $20.00 shipping for all domestic orders
UPS International Flat Rate $40.00 shipping for all international orders
Shipments are made on Mondays and Thursdays each week.
Returns & Exchanges
We will accept returns or exchanges on all non sale items if you will kindly follow these steps:
Contact us via email at: info@idyllwilde.co within 5 days of delivery to request a return.
Ship the return merchandise within 5 days of receiving return authorization from us. Merchandise must be in original, like-new condition, with tags and labels in tact.
Shipping and handling charges are not refundable.
Idyllwilde is not responsible for lost or damaged merchandise, or return shipping charges. We recommend your package be insured with tracking information.
Purchase of all sale items are final and non-refundable.